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Use cases

There is work to be done.

We do not sell artificial intelligence. We sell work done. Every case on this page starts with a problem you recognise and ends with the employee that takes it, with its status in plain sight.

Use cases

There is work to be done.

Hospitality problems told as what they are, and the employee that takes them. Each with its horizon in plain sight.

Now

Live

Stop answering the same WhatsApp questions every night.

It is eleven at night. Someone asks if there is a table for four on Friday and whether one of them can eat gluten-free. Your floor is serving desserts.

Done byConcierge · The Host

Next

In development

Turn group enquiries into booked events.

A company asks for a quote for twenty-five people in December. It comes in through the form on Tuesday. On Thursday nobody has replied yet.

Done bySales · The Groups and Events + Customer · The Analyst

Now

Beta

Separate the guest who wants a table from the one who wants a collab.

Sunday night. In the social inbox there is a booking for Saturday, three collaboration pitches, a wine supplier and the same question about opening hours four times.

Done byCommunity · The Social One + Concierge · The Host

Now

Live

Know which guests are worth bringing back.

A regular who came twice a month has not shown up in three. Nobody has noticed, because nobody looks at that.

Done byCustomer · The Analyst + Marketing · The Comms and Opt-in

Now

Live

Your floor walks into service with the work done.

It is five o'clock. The maître is looking at tonight's booking list trying to remember who is who. It is going to take two hours.

Done byCustomer · The Analyst

Now

Beta

The bad review gets written because nobody asked first.

A couple dined on Saturday and left underwhelmed. On Monday there is a two-star review. It is already written.

Done byReviews · The Follow-up and Reviews

Now

Live

One group, one memory.

A guest dines at your downtown venue every month. They book at the beach one and get treated like a stranger.

Done byCustomer · The Analyst + Concierge · The Host