07 · Groups and events
In developmentHIRO Sales
Group season starts long before Christmas does
The Groups and Events
The revenue-oriented employee. It receives requests for corporate lunches, team dinners, celebrations or privatisations; asks for what is missing (date, covers, budget, allergies, room); prepares the file so your team can send the quote in hours instead of days; and chases the lead that never replied. In development: design-partner programme open for this season, not a product you can buy today.
Being built right now. Design-partner programme open.
The group lead you do not answer within 24 hours is already having dinner somewhere else.
The work
What it does, exactly.
Every line carries its own status. If something is in beta, it says so on the line, not in a footnote.
- Receives the group or event requestIn development
- Classifies the lead by type, date and sizeIn development
- Gathers what is missing to be able to quoteIn development
- Prepares the file for the team's quoteIn development
- Chases the lead that has not repliedIn development
- Hands the commercial opportunity to a personIn development
What it does not do yet
It is not available to buy. Today it only enters through the design-partner programme.
It does not sign contracts or take deposits.
It does not set price: it prepares the file, your team sends the quote.
Replies first
In groups, whoever replies first wins. The first quote takes most of the closes.
Asks what is missing
Date, covers, budget, allergies, room. Without that there is no quote to send.
Chases
Chasing the cold lead is the work nobody does in the middle of the season.
Partner programme
In development. Being built with real restaurants, this season.
HIRO Sales · The Groups and Events
In development. Design partners for the 2026 group season.
What it works with
It plugs into what you already have.
WhatsApp Business API
In integrationOfficial Meta API, with the house's verified number. No grey bots, no accounts at risk of being blocked.
Email transaccional
In integrationPost-visit, reminders and email campaigns on your own domain, with managed opt-outs and controlled bounces.
CoverManager
In integrationReal availability, creation, modification and cancellation of the booking. The employee does not leave a note for someone to key in later, the booking is made.
Anthropic Claude
In integrationThe reasoning engine behind every employee. A provider with a no-training policy on your data.
When it goes on duty
The hospitality year is not flat.
The periods where this employee carries the most weight.
May and June, terraces and celebrations
Celebration season starts, and so does the season of asking for a quote.
September and October, the group diary opens
Group season starts long before Christmas.
November and December, the house at full load
Six weeks worth a quarter, and the team has nothing left to give.
HIRO Service waitlist
Join the waitlist and we'll notify you before launch.
HIRO Service enters development in 2026 with planned launch in Q3 2026. If you already use HIRO Brain or HIRO Connect, you get private beta priority.
The vacant post
What happens without it
Group requests answered three days later, when they have already booked elsewhere
Event leads scattered across WhatsApp, email, Instagram and the reception notebook
Quotes that never go out because a detail nobody asked for is missing
Following up the one who did not reply, which nobody does in high season
What changes
With it on the team
Every request gets a same-day reply
The sales team receives a complete file, not a loose thread
No lead is left without a second contact
Group season stops depending on who has time
You cannot hire it yet. You can build it with us.
We are looking for houses that want to define it with us. You come in early, you shape the design and you test it against your real operation.
Join as a design partner