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The team

Digital employees for hospitality.

It is not a chatbot and it is not a dashboard. It is people who do not exist, doing work that does: attending, booking, remembering, analysing, chasing and executing, on the tools your house already uses.

3Live
2Beta
2In development
1Planned

How to read this page

Everything we are building is here, not only what is already for sale. Every employee wears its status so you never have to ask.

Live

Working today with real users.

Beta

Built and working, limited availability.

In development

Being built right now. Design-partner programme open.

Planned

Designed, not built. We tell it as vision.

What it can do

HIRO can...

Verbs, not features. Pick one and we will tell you who on the team does it and what state it is in.

The ecosystem

You do not change tools. You put a team on top of them.

Your booking system stays. Your POS stays. Your WhatsApp stays. HIRO is the layer that reads them, connects them and acts on them. Every piece states what state the integration is in and what it does not cover yet.

Bookings

CoverManager

Live

Real availability, creation, modification and cancellation of the booking. The employee does not leave a note for someone to key in later, the booking is made.

Concierge · Memory · Brain · Service · Sales · Revenue

Communication

WhatsApp Business API

Live

Official Meta API, with the house's verified number. No grey bots, no accounts at risk of being blocked.

Bulk campaigns depend on Meta-approved templates, and that approval is not ours to control.

Concierge · Memory · Reviews · Marketing · Sales

Email transaccional

Live

Post-visit, reminders and email campaigns on your own domain, with managed opt-outs and controlled bounces.

Reviews · Marketing · Sales

Operations and sales

TPV · Revo

Beta

Reading the closed ticket to know what was actually consumed, not just who booked.

Today it reads. Writing back to the POS, and POS systems beyond Revo, are being built.

Memory · Brain · Service

VTC

In integration

Requesting the car linked to the booking so it waits when the guest leaves.

In integration, not available yet. Requires a business account with the VTC provider.

Concierge

Engine

Anthropic Claude

Live

The reasoning engine behind every employee. A provider with a no-training policy on your data.

Concierge · Memory · Brain · Reviews · Marketing · Sales · Revenue

Voyage

Live

The embeddings that let the house memory be searched by meaning instead of by exact word.

Brain

If your booking system is not on this list, tell us. What we integrate depends on whether it exposes an API, not on whether it suits us.

Roadmap

Where the team is going.

This is not available yet and we say so here, not in the fine print. We tell it because the architecture is already built to get there, and because whoever buys today should know what we are building.

Today01

You hire a plan

Each plan brings a fixed team. You start with The Host and add hires as you move up.

Live

Next02

You hire employee by employee

You choose who joins your digital team based on what your house needs, without paying for a tier step you do not need.

In design

Later03

Others build employees inside HIRO

Partners and developers who know a hospitality niche build employees on the same memory and the same integrations.

Vision

There are no per-employee prices because they do not exist yet. When they do, they will be on the pricing page and not in a promise.

Tell us what your team still does by hand.

It is the question every employee on this team started from. If none of them covers what you tell us yet, we will say so and tell you when.

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