Products
Three products. One promise: information on time.
HIRO Brain interprets restaurant data. HIRO Concierge attends the guest when your floor has closed. HIRO Service executes at the table (coming soon). HIRO Connect ties them together.
Active guests in pilot
Bookings in 90 days
Actionable segments
Concierge available
AI Native. Not a CRM with a chatbot bolted on.
The Brain interprets and recommends. The Concierge attends. Service will execute at the table. Each one pulls from the others via API. Every recommendation ships with a clickable citation to the data.
Product 01
The intelligence operating system for your restaurant
HIRO Brain is not a CRM. It's an AI Native Restaurant Intelligence System that unifies Customer Intelligence, Product Intelligence and Operations Intelligence in one place. A Copilot reads the live context and tells you what to order, what to recommend and who to call before every service. Every answer ships with a clickable citation to the source data.
- Generic CRMs (HubSpot, Salesforce) that don't speak restaurant
- Guest, menu and ops data living in separate silos
- Decisions made by gut because data is scattered
Her usual Riesling. Allergy: tree nuts.
No booking since March. Birthday on Saturday.
Product 02
Your house voice, with no robot behind it
Conversational agent integrated via API with your current stack: reservation system, VTC and WhatsApp Business. Attends, books, modifies and confirms without touching a maître. HIRO supports the integration, doesn't impose tools.
- After-hours calls and messages that get lost
- Slow, manual reservation process
- Transport disconnected from the restaurant experience
Product 03
Coming soon · Q3 2026The POS that tells you what to charge to earn more
Today's POS systems (Revo, ICG) take payment. HIRO Service takes payment too, and on top reads live food cost and the moment of consumption: what to push at the bar at 7pm, what to sell on a Sunday afternoon, what to retire before month-end. In development. Join the waitlist.
- POS systems (Revo, ICG) that take payment but don't recommend
- Flat menus that ignore the moment of day
- Food cost calculated by hand once a month, in a spreadsheet
HIRO Connect
The brain, the voice and the hands. Working as one.
Three products. One bundle. HIRO Brain interprets, HIRO Concierge attends, HIRO Service executes. The whole house runs as a single piece.
The brain
HIRO Brain
AI Native Restaurant Intelligence System. Reads, recommends and cites the data.
The voice
HIRO Concierge
24/7 conversational agent with your house voice, wired to the Brain.
The hands
Coming soonHIRO Service
Food-cost aware POS, aware of the moment of consumption. In development.
Bundle
HIRO Connect
The three working as one. The whole house, every service.
The Concierge knows who the guest is before the first reply, because it asks the Brain.
The Brain learns from every Concierge conversation and every Service ticket.
Brain recommendations reach the guest via Concierge on WhatsApp and the table via Service.
Why HIRO
Built by people who know the craft
Born in hospitality
Over 20 years operating luxury restaurants, not from a consultancy.
Built custom
We don't adapt generic products. We develop for each client.
Real integration
Connected to real POS, reservations, transport, and communications.
Permanent support
We don't deliver and disappear. Continuous maintenance and evolution.
Quotes from paying customers will sit here once we sign the consent. In the meantime, book a demo and we'll show you the system with data from a real group.
Coming soon: testimonials from production customers
20 minutes. Your house. Our demo.
We show you HIRO Brain, Concierge and the Connect bundle with data from a real group. You decide after.