Product
Service that never sleeps
A conversational assistant integrated via API with your current stack: reservation system, VTC, and WhatsApp. HIRO supports the integration, doesn't impose tools. Not a generic chatbot.
Bookings at 11 PM. A car waiting after dinner. Preferences the team remembers. All automatic.
24/7
Available any hour of the day, any day of the year.
Instant
Responses and confirmations in seconds, not minutes.
API integrated
Connected to your reservation system, your VTC, and your CRM. If your system has an API, we integrate it.
Human
Tone and personality matched to your brand. Doesn't sound like a robot.
Feature 01
Real reservations in seconds
API integration with your reservation system. We know CoverManager inside out and also connect to TheFork, OpenTable, or whatever you use, as long as it exposes an API. Guests book without calling, without waiting, any hour of the day.
Feature 02
Integrated transport
When dinner ends, the concierge requests a VTC (Cabify, Uber, Bolt or others) linked to the reservation. The car is waiting when the guest leaves. Requires a business account with the VTC; HIRO supports onboarding and integration.
Feature 03
Personalized recommendations
Connected to guest history. The bot knows what they like, what they don't, and suggests what they'll truly enjoy.
Integrates with your reservation system, your VTC, and your CRM via API. Without rewriting your stack.
Availability
Average response time
Team workload
Satisfaction
“Guests book at 11 PM and get their confirmation in seconds. The team focuses on what really matters: the experience at the table.”
Problems it solves
What happens without it
After-hours calls and messages that get lost
Slow, manual reservation process
Transport disconnected from the restaurant experience
Generic recommendations that ignore preferences
Real impact
What changes
Reservations confirmed in seconds, any time of day
Integrated transport: guest leaves and their car is waiting
Recommendations based on real guest history
Team freed up for higher-value tasks
Ready to see it in your restaurant?
Tell us your case and we'll show you how it works in a personalized demo.
Request demo