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Product

Your house voice, with no robot behind it

Conversational agent integrated via API with your current stack: reservation system, VTC and WhatsApp Business. Attends, books, modifies and confirms without touching a maître. HIRO supports the integration, doesn't impose tools.

Let's talkSee details
HIRO Concierge
online
WhatsApp
Table for 2 tomorrow around 9pm?
Done, Mr. Vela. Tomorrow 9pm, your table by the window. Shall I book the car for after dinner?
24/7 · Official WABA · VTC

Bookings at 11pm. A car on the way out. Your house voice, with no robot behind it.

24/7

Available any hour, any day. Your floor doesn't take calls at 11pm. The Concierge does.

API

Integrated with CoverManager (in production), Revo (in integration) and official WhatsApp Business.

Custom voice

Tone, vocabulary and recommendations matched to your house. Doesn't sound like a chatbot.

Official WABA

Official Meta WhatsApp Business API. No grey bots, no accounts at risk.

Feature 01

Real reservations any time of day

API integration with CoverManager, TheFork, OpenTable or whatever you use as long as it exposes an API. The guest books without calling, without waiting, at 11pm or 7am.

HIRO ConciergeWhatsApp · 23:04
Any table for 6 on Thursday? We're celebrating.
Congratulations. Thursday 9pm, the round table at the back. Confirmed in CoverManager, the .ics is on its way.

A real API reservation, not a promise. At 11:04pm.

Feature 02

VTC on departure

When dinner ends the Concierge requests a VTC (CoverManager in production, Revo in integration) linked to the reservation. The car is waiting when the guest leaves. Requires a business account with the VTC; HIRO supports onboarding.

VTCOn departure
23:15After-dinner detected at table 12
23:20VTC requested, linked to the booking
23:32Car at the door. Guest notified.

The car is waiting when the guest walks out. No calls.

Feature 03

Wired to the Brain

When the Concierge attends, the Brain already knows who the guest is, what they ordered last time and what they are allergic to. The reply arrives with context, not generic script.

Concierge ← BrainContext
Sra. Ortega · ChampionAllergy: tree nuts
↓
Mrs. Ortega, lovely to hear from you. Your table by the window? The kitchen is already flagged, as always.

The Concierge asks the Brain before replying.

HIRO Concierge

Integrates with your reservation system, your VTC and HIRO Brain via API. Without rewriting your stack.

24/7

Availability

WABA

Official WhatsApp

API

Reservation system

+ VTC

Car on the way out

Coming soon

Quotes from paying customers will sit here once we sign the consent. In the meantime, book a demo and we'll walk you through an end-to-end flow with a real case.

Coming soon: testimonials from production customers

Problems it solves

What happens without it

After-hours calls and messages that get lost

Slow, manual reservation process

Transport disconnected from the restaurant experience

Unofficial grey WhatsApp that puts your account at risk

Real impact

What changes

Reservations confirmed any hour, without touching a maître

Transport integrated into the experience: the car waits on the way out

Official Meta WhatsApp Business API, no risk of being blocked

Wired to the Brain: every reply arrives with guest context

Ready to see it in your restaurant?

Tell us your case and we'll show you how it works in a personalized demo.

Request demo
HIRO BrainHIRO Service