The Copilot that suggests your next move.
Lives inside HIRO Brain. Reads the guest profile, their history, the menu and the lifecycle moment. Tells you the next concrete action with a clickable citation to the data that backs it.
Sample suggestion
Concrete. Per guest. With a citation to the data.
The Copilot doesn't deliver a dashboard. It delivers a move your marketing manager can execute before coffee, with one click to the data that backs it.
Carlos G.: 67 days since last visit, last ticket €180, shellfish allergy, regular table in the inner room.
Next action
Invite him to the winter pairing (no shellfish confirmed on the menu) with 15% welcome discount. Suggested send time: Thursday 19:00.
How it works
Three guarantees before going live.
Anthropic Claude Sonnet 4.6
Reasoning engine over guest profile, menu and operational context. Embeddings on Voyage. European-friendly provider with no-training enterprise policies.
Your data does not train models
We process context at runtime and discard it. Anthropic with no-training enterprise policies. GDPR: EU data residency, DPA contracts, per-guest deletion rights.
Every claim with a clickable citation
The Copilot does not claim without showing the source. One click takes you to the profile, ticket or menu the recommendation came from. No black box, no silent hallucination.
AI Native, not AI Enhanced
Built to run on AI, not a CRM with a plugin.
| Comparison | Them | HIRO |
|---|---|---|
| Generic CRMs (HubSpot, Salesforce) | Store customers in horizontal B2B templates. | Interprets covers, allergies, food cost and moments of service. Vertical hospitality, AI Native at the heart. |
| CoverManager and similar | Manage reservations, count covers, generate data. | Interprets the data CoverManager generates and recommends what to do with it (with clickable citation). |
| POS (Revo, ICG) | Take payment. Print tickets. Close the day. | Tells you what to charge to earn more. HIRO Service will execute it at the table at launch (Q3 2026). |
Try it with your data in a 20-min demo.
We walk you through the Copilot handling a real case from a premium gastronomy group. You decide if you want it in your floor.