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Roadmap Q3 2026 · Pro and Connect

The assistant that suggests your next move.

Contextual AI assistant on Anthropic Claude and OpenAI. Reads the guest's profile, history and lifecycle moment, and tells you the next concrete action. Not magic, just context.

Sample suggestion

Concrete. Per guest. Ready to act.

The assistant doesn't deliver a dashboard. It delivers a move your marketing manager can execute before coffee.

HIRO Assistant

Carlos G.: 67 days since last visit, last ticket €180, shellfish allergy, regular table in the inner room.

Next action

Invite him to the winter pairing (no shellfish confirmed on the menu) with 15% welcome discount. Suggested send time: Thursday 19:00.

How it works

Three guarantees before going live.

Anthropic Claude + OpenAI

Two models in parallel. Claude for reasoning over the guest profile; OpenAI for classification and copy generation. No amateur models, no black box.

Your data doesn't train models

We process CRM context at runtime and discard it. No retraining on your base. Anthropic and OpenAI with no-training enterprise policies.

Suggestions, not executions

The assistant suggests, your team decides. Every action is approved with a click. The AI does not send emails or discounts on its own until your marketing manager says yes.

Status: roadmap

We don't promise what isn't built.

The AI assistant ships in Q3 2026, on the Pro and Connect plans. Private beta opens earlier to existing Pro customers. If you want into the beta, say so in the demo.